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General Terms and Conditions of Business (1 September 2009)

Institut für internationale Architektur-Dokumentation GmbH & Co. KG
Hackerbrücke 6
80335 Munich
VAT ID No.: DE 813334479

- hereinafter referred to as "Institute" -

Conditions of delivery and payment for books, individual magazines and subscription

1. Customer's right to return individual magazines and books
2. Packaging and forwarding expenses
3. Value added tax
4. Method of payment
5. Subscription conditions
6. Cancellation of orders by the Customer
7. Delivery time 8. Other

Section 1 – Scope of application

Our website is not directed at persons in countries, where the provision and or the retrieval of the content made available therein is forbidden. Users are individually responsible for informing themselves and adhering to any such restrictions before accessing our website.
The following General Terms and Conditions (GTaC) apply to all business relationships between the Institute and the Customer, whereby the respective version valid at the time of the order placement applies. Any deviating agreement requires our written confirmation before it can become effective.

Section 2 - Termination of contract and withdrawal
The Institute will execute the order under the conditions stated on the website. The respective cost of usage can be derived from the information provided on the website. The applicable amount is the one shown on the date of the completion of contract. Where there are typographical, printing or calculatory errors, the Institute reserves the right to withdraw.

Section 3 – Terms of delivery
Unless otherwise agreed, orders will be delivered ex warehouse to the address specified by the Customer and at the Customer's risk. Postage, packaging and processing costs shall be charged separately. The Institute reserves the right to require advance payment before delivering goods. Details concerning delivery dates shall not be binding unless, in exceptional cases, a binding guarantee of the delivery has been given.
The Institute shall be entitled to make part deliveries.

Section 4 – Terms of payment
The purchase price shall be due upon receipt of the goods unless any other agreement has been made. Payment is requested to be made by remittance, cheque, credit card or direct debit (only in Germany). If the Customer does not pay after a reminder, the claim will be assigned to the publishers' collection office in Hamburg for further legal processing.

Section 5 – Reservation of title

The Institute reserves the title to deliveries made by the Institute. The delivered goods shall remain the property of the Institute until all existing claims from past and future deliveries have been settled.

Section 6 - Warranty and liability
Where a shipment has defects for which the Institute can be held responsible, the Institute shall at its own discretion either correct such defects or provide a substitute delivery. If the Institute is not in a position to provide a correction/substitute delivery, or if such measures are delayed for an unreasonable length of time for reasons for which the Institute is responsible, or if the correction/substitute delivery fails, the Customer may at his own discretion either withdraw from the contract or request a price reduction. All further claims on the part of the Customer for material deficiencies are excluded.

Section 7- Offset and retention
The Customer shall only be entitled to offset or reduce the purchase price if his or her counter-claims have been finally and conclusively established or if the Institute has acknowledged said claims in writing. The Customer shall only be entitled to withhold payment if the claims arise form the same contractual relationship.

Section 8 - Data protection
Your information is in safe hands. The transmission of your personal information is categorically forbidden. Your information will be used only to process your order. For advertising purposes, product and market research your information will be used only with your explicit consent. If you do not want your information used for advertising purposes you can at any time refuse your consent.

Section 9 - Disclaimer
The Institute cannot take responsibility for information found on third party web sites outside its control. While we attempt to provide links only to third-party web sites that comply with all applicable laws, regulations and our standards, please understand that the content on these third-party web sites is subject to change without notice to the Institute.
We therefore cannot be responsible for, and accept no liability for, any information or opinion contained in any third-party web site.

Section 10 - Place of performance, applicable law and place of jurisdiction
The exclusive place of performance for all claims is Munich. The agreement shall be governed by German law, without recourse of the UN convention on Contracts for the International Sale of Goods, even if the Customer places an order from abroad or if goods are delivered to an address outside Germany. If the Customer´s legal domicile or usual place of residence is outside Germany , the place of jurisdiction for any claims arising from the order shall be Munich.

Section 11 - Special regulations for the download centre in the DETAIL Archive
The Institute provides access to articles and design drawings (henceforth referred to as Material) stored in its database. The Institute offers the DETAIL Download Centre with the proviso that it is available for such services. Generally, the Download Centre is available 24 hours daily - except during those times when work needs to be performed on the system or the database. The Institute may at any time terminate the DETAIL Download Centre, limit, expand or alter its scope, and reduce or dissolve the € 20.00 credit granted to subscribers for downloading material.

Use of the Download Centre requires user registration. During the registration process, the user chooses a user name and a password. The user is himself responsible for keeping secret his user name and password. The user is obliged to pay all fees payable to the Institute arising from the use of the user name and password. The user carries the burden of proof for any misuse of user data. The Institute reserves the right to block access to the Download Centre when it suspects any misuse of user data. The Institute will then immediately inform the user of such blocked access.

The Material made available by the Institute is copyright protected. Upon making payment for requested Material, the user has the right to use the Material for his own purposes and to copy it into the working memory of his computer. For this purpose, the user may download the Material and temporarily store it on a computer or screen for his own usage. The user may make copies (e.g. printout of websites or the respective articles) for his own purposes only. Loading the Material into databases or database systems is not permitted. Except for design details provided in dxf format, which may also be processed, the Material may only be used if any such usage of it (including any source references, copyright references, etc.) leaves the Material unchanged. The user has no other rights with respect to the Material, particularly rights with regard to copying, distributing or processing the material. Additionally, the legal restrictions specified by the copyright laws apply.

The Institute does not in any way guarantee that the information it provides is correct with respect to content. The Institute is not liable for any data lost during transmission to the user. Risk is transferred to the user at the point when the Material is made available on the server for downloading.

Users may contact us by email at for any questions that they may have concerning the DETAIL Download Centre. This also applies to questions they may have dealing with blocked access. If you wish to block your access data, specify "Block access data" in the email reference.

Section 12 - Severability Clause
In the event that one or several of these terms of business are invalid wholly or in part, this shall not affect the validity of the remaining provisions.


Conditions of delivery and payment for books, individual magazines and subscriptions

1. Customer's right to return individual magazines and books

Customers may return books and individually purchased magazines without stating reasons within two weeks after receipt of said goods. Goods shall be returned together with the original invoice and in a faultless condition; to maintain the deadline it is sufficient to dispatch the goods within the two weeks period. Address your return delivery to:

Leserservice DETAIL / Institut fuer internationale
Architektur-Dokumentation GmbH & Co. KG
Vertriebsunion Meynen
65341 Eltville

2. Packaging and forwarding expenses

Books and individually purchased magazines

Goods will be packed in compliance with standard business practices. The Institute will choose the transport route and the means of transport. Generally, shipment will be by mail. The cost of packaging and shipment will be assumed by the Customer.
The cost of shipping books and individually purchased magazines outside of Germany (via surface mail) is as follows (+7% VAT, if applicable):

for 1 DETAIL magazine:
€ 5.95
GBP 4.06
USD 7.80
CHF 9.90

for 1 book:
€ 12.-
GBP 8.20
USD 16.40
CHF 20.-

The cost of shipping books and individually purchased magazines within Germany is as follows:

for 1 DETAIL magazine:
€ 3.75
GBP 2.56
USD 4.70
CHF 6.20

for 1-2 books:
€ 6.70
GBP 4.58
USD 8.30
CHF 11.20

for 3-10 books:
€ 8.95
GBP 6.11
USD 11.10
CHF 14.90

For greater quantities, the weight of the respective shipment is used as a basis for determining the cost. The Online Shop calculates the exact cost of shipment and displays it on the screen.


The costs of shipment for an annual subscription DETAIL German/English (12 issues) are as follows:
Germany: € 25.20                  
Austria: € 31.00 (plus 7% VAT, if no VAT Identification Number is specified)
Switzerland: CHF 73.20                  
EU: € 43.00 / GBP 30.40 (plus 7% VAT, if no VAT Identification Number is specified)
Europe other than EU: € 43.00                  
Overseas: € 49,00 / USD 70.00             
Overseas (via airmail): USD 98.00                  

The costs of shipment for a two-year subscription DETAIL German/English (20 issues) are twice the costs of shipment for the one-year subscription.
Germany: € 50.40                  

The costs of shipment for a DETAIL ENGLISH subscription are included (surface mail)
Additional airmail costs per year:
DETAIL ENGLISH: US$ 15.20                  
DETAIL COMBINED: US$ 28.00                  

The costs of shipment for DETAIL Design standing magazine files
1 piece: € 3.75
5 pieces: € 6.70

€ others
1 piece: € 5.95
5 pieces: € 12.00

1 piece: CHF 9.90
5 pieces: CHF 20.00

1 piece: £ 4.06
5 pieces: £ 8.20

1 piece: US$ 7.80
5 pieces: US$ 16.40

3. Value added tax
All prices in Germany include VAT. Outside of Germany but within the EU a further 7% VAT is added (if no VAT Identification Number is specified).
If you are a company resident of the EU, please specify your VAT Identification Number in order to be exempt of VAT.

4. Method of payment
Orders from outside Germany via credit card are delivered immediately; otherwise advanced payment is required. Where advanced payment is required, a proforma invoice covering the final amount is sent to the Customer and the goods are shipped when payment is received.
Payment from abroad can be made by credit card, remittance or by cheque.
We recommend payment by American Express, Euro/Master, Diners or Visa credit card (when placing your order, simply specify the credit card number and the expiry date). This will save you the high bank charges involved with remittances and we can ship the goods to you even earlier.
Payments by American Express will be debited in EURO.

5. Subscription conditions
In Germany, Switzerland, Scandinavia and all Eurozone countries a subscription initially runs for a period of one year (DETAIL 12 issues, DETAIL ENGLISH 8 issues, DETAIL COMBINED 12 issues) and is automatically renewed for another year unless terminated in writing at least 6 weeks prior to the end of the respective subscription period.
A subscription in all other countries runs for a period of at least 1 year (DETAIL 12 issues, DETAIL ENGLISH 8 issues, DETAIL COMBINED 12 issues).
Subscribers who choose the EZ-Pay option: the subscriber´s credit card will be automatically charged for every issue until he/she cancels their subscription. The subscription can be cancelled at any time by providing a written notice 45 days prior to cancellation date.
For every calendar year, the Institute may, at its discretion, increase the amount of fees payable hereunder by up to five percent, and the subscriber hereby agrees to such increase. The Institute shall have the right to increase the amount of fees by more than five percent per year only upon delivery of at least sixty days advance notice to the subscriber.
The subscriber may cancel the subscription at any time, but the Institute will not refund any remaining portion of the subscription fees already billed to your account.
The subscriber agrees to provide the Institute with valid, accurate and up-to-date credit card and contact information. Failure to comply may result in the immediate termination of this subscription. The subscriber agrees to notify the Institute regarding any billing issues or disputes within 14 days after credit card has been charged. If any issues or disputes are not brought to the Institute´s attention within this period, the subscriber waives his/her right to dispute them.

Customer service
Leserservice DETAIL / Institut fuer internationale
Architektur-Dokumentation GmbH & Co. KG
Vertriebsunion Meynen
65341 Eltville
Tel.: 0049 / 61 23 / 92 38-159
Fax: 0049 / 61 23 / 92 38-144

6. Cancellation of orders by the Customer
All orders can be cancelled in writing (also by email) within two weeks. This also applies to orders for subscriptions.
Address your cancellation and/or return delivery to:
Leserservice DETAIL / Institut fuer internationale
Architektur-Dokumentation GmbH & Co. KG
Vertriebsunion Meynen
65341 Eltville

7. Delivery time
Within Germany, the delivery time is approximately one week; depending on the respective location, deliveries abroad may take six to eight weeks.
In Germany, failed deliveries should be reported to us within one month of the order date; abroad they should be reported within two months.

8. Other
All rights reserved with respect to price changes, delivery conditions and errors.
Titles published at a later date will be sent to you as soon as they appear and you will be charged at that time